SMS Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy governs the collection, use, and disclosure of personal information when you use our SMS communication services. Ithaka Housing is committed to protecting your privacy and providing transparent information about how your data is handled.
1. Information We Collect: We collect your phone number and the text message content you send to our designated number. This information is used to respond to your inquiries, confirm housing applications, and provide updates on program availability.
2. How We Use Your Information: Your data is used solely to facilitate communication regarding housing options, program updates, and community support. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Data Retention: We retain your contact details for as long as you remain a resident or applicant. Once your housing status is finalized, we may archive your data for compliance with Colorado Springs housing regulations.
4. Your Rights: You have the right to request access to your stored information or request its deletion. If you wish to opt out of future SMS communications, please reply with 'STOP' to any message you receive from us.
5. Security: We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, please note that while we strive for security, no method of transmission over a public network is 100% secure.